GRW Equipment sought NSS' assistance to transform their traditional approach to restocking utility vehicles – phone orders – into a powerful, modern, web-based application.
Solution - NSS leveraged best-practices in e-commerce UI design and backend software implementation to develop a WebApp for use by operations managers in the field. A simple, intuitive user interface helps customers streamline ordering with a minimum of interactions. Developed to work across all devices, the responsive web design (RWD) application features credentialed accounts, product selection, shipping specification to multiple locations/vehicles and real-time status updates. GRW representatives manage the WebApp and its users through an easy to use content-management system.
Results - The QuickSupply WebApp has brought high-visibility to GRW Equipment among potential customers; it is a new approach to ordering for this industry, and has given GRW an edge over its many competitors. In addition to new customers looking for more efficient ways to manage their product, QuickSupply has greatly improved GRW's ability to track customers and their orders, resulting in a dramatic reduction in operational costs.
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